The MBA Admissions Studio

It’s Super Bowl time. For me this mostly means Augusta (and Spring!) is just around the corner. But the football is always watchable and, as everyone knows, it’s as much all about the half-time show and of course the ads – which I believe for Super Bowl XLIV cost more that $2.5m for a 30-second slot.

Anyway, all this reminds me to share one of the profiling tools that I use with MBA admissions clients when required. The issue is always the same: to get an applicant to identify their core message, focus it sharply, and tell it in a compelling way.

So I tell applicants: ‘craft your own Super Bowl ad.’ If you were given the opportunity to advertise yourself in a 30-second slot on TV, what would you do and say? Let’s say Adcom members from HBS or Wharton or whichever is your dream b-school are watching. How would your ad go? What would it say? Remember it is appearing in ultra-competitive company, with other ads that are funny and wicked and purposeful and memorable in various ways. So how would yours stand out?

The time limit forces a focus on what’s essential, and the advertisement format demands an ‘angle,’ a point of unique interest. You wouldn’t just go ‘my name is Sam and I was born in Reno, and blah, blah, blah.’

I ask MBA applicants to ’storyboard’ it as if it were a real advertisement (it doesn’t take long, it’s only a 30-second slot after all.) Start with the first image, then the next. What is happening onscreen? What music is playing (why?), is there a voiceover and what is it saying, what text is on the screen? And so on, moving through the ad to its close.

You have seconds to pitch yourself. It’s costing you a fortune to be there so you can’t waste a word. You don’t need to (you could never) capture everything important about yourself. But you must capture and entice the viewers, and leave them with some unforgettable images and a message sandblasted on their brain.

Then if you can transfer the essence of your Super Bowl ad to your MBA essays and interviews (elaborating stories, and adding proof) your communication will pack the punch it needs.

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Tags: b-school, HBS, profile development, profiling, Wharton

It’s common to get a ‘waitlist’ notice in a competitive admissions process for a top MBA program. What’s going on and how should you handle it? First, interpret it correctly. By waitlisting, Adcoms are giving themselves an “option” on you while they wait to see who else is coming to the party. They like you, they are just not ready to commit.

How should you manage this? Remember, you do have some status. They have looked at you and liked you enough to keep you interested. This is reason to be optimistic, not to panic, and not to get needy or whiney.

Your waitlist notice probably came with instructions and these need to be followed scrupulously. If they don’t accept additional information, that’s that. If they do, then you can consider your options. If you didn’t get any guidance to the contrary, there is no harm in asking politely if there is anything you can add, or if there is any particular issue (that may be holding you back) that you might address.

In doing this, please remember that every last scrap of your interaction with Adcom is printed out and goes in your file, so ask politely once and don’t make a nuisance of yourself. If they offer you the opportunity to add something, do so promptly and stick scrupulously to the topic. You wouldn’t believe how highly touchy most schools are about being bugged by waitlistees.

Aside from any issue the school raises, it is legitimate to add something to your file if you have retaken the GMAT (and scored higher,) or if there is a significant change (of advantage to you) in your professional life. If you have been given an award or a promotion or a clear new professional opportunity that suggests you will bring in new skills and experiences, it is fair to want to add that while you fate hangs in the balance. But do not assume they will take it. Call or email to explain what the new factor will be and ask if they will allow it to be added. Unless it contravenes policy, usually they will say ‘yes’ because their motivation is to make the right decision not just to be ogres for the fun of it.

Further, if you have an offer from another school, particularly a top school, tell them. They will recognize that you will have to make a decision about School B and put down a deposit. This is likely to light a fire under them to clarify their decision one way or the other. Also it is human nature to want people that other people want. It deeply works in your favor.

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Tags: GMAT, waitlist

Last time I spoke about applying for an MBA like Steve Jobs would, by which of course I mean not ‘as if’ you were Jobs, but going about it in the way he would — staying true to yourself and your motivations. Anyway, speak of the devil, the Apple iPad is out and I, like millions around the world, have been drawn into the media extravaganza surrounding its release. So I find myself watching Jobs doing the promotion keynote.

There is Jobs in his blue jeans and sneakers and polo-top, just being completely his geeky self, and it inevitably makes me think about what ‘the image of success’ is these days in the business world, and how it’s changed.

Now, make no mistake, these launches are rehearsed and choreographed and fine tuned for mass marketing appeal – a bit like yesterday’s ‘State of the Union’ address come to think of it. Because projecting an image of success is important. And it is as important in MBA admissions as it ever has been. But Jobs is the poster boy for how that image is has changed. Bankers in dark suits and power ties loosing quantum fortunes and asking for taxpayer handouts somehow ain’t it right at the moment.

I think of the issues I have (and I know other MBA admissions coaches have the same problems) in getting applicants to free up and be themselves, and go beyond being trying to be a ’square’ or a ’suit’ in their applications. Why be another young guy in banker dress trying to get himself taken seriously, when the image of business success is currently so … not that.

I know Jobs is in the media-entertainment-electronics industry and a finance guy or even a mainstream consultant couldn’t dress like this – or not yet anyway. And I’m certainly not suggesting that anyone go to an MBA admissions interview in blue jeans. At your MBA interview you do need to show you can play the game.

But there is still plenty of room in what you say, and what you plan to do, and how you present yourself across your MBA application, to show what makes you ‘you’ and therefore unique. It’s definitely what Adcom wants. And chances are it’s what you really want too.

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Tags: Adcom, admissions coach, consultant, finance, market appeal, success image

In dealing with MBA admissions clients, I’m always looking for ways to push them beyond the ordinary, both in terms of how they frame their life to date and what they plan to do in the future. I also counsel applicants to ‘think like a CEO-in-waiting,’ that is, ask: what would a senior executive do here? What would she say? How would he apply?

The poster child for the pathbreaking senior executive is business legend Steve Jobs, Apple CEO. I recently came across a site called MBA Naukri that has collected Job-isms, some of which I have reproduced here as guidance in ‘reaching for more’ in an MBA application.

1. There is no shortcut to excellence. “Use your talents, abilities, and skills in the best way possible and get ahead of others by giving that little extra. Live by a higher standard and pay attention to the details that really do make the difference. Excellence is not difficult – simply decide right now to give it your best shot – and you will be amazed with what life gives you back.”

2. The only way to do great work is to love what you do. “If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. I’ve got it down to four words: ‘Do what you love.’ Seek out an occupation that gives you a sense of meaning, direction and satisfaction in life. Having a sense of purpose and striving towards goals gives life meaning, direction and satisfaction. It not only contributes to health and longevity, but also makes you feel better in difficult times.”

3. Create something to give back. “You know, we don’t grow most of the food we eat. We wear clothes other people make. We speak a language that other people developed. We use a mathematics that other people evolved… I mean, we’re constantly taking things. It’s a wonderful, ecstatic feeling to create something that puts it back in the pool of human experience and knowledge.”

4. Fail and rebound. “I’m the only person I know that’s lost a quarter of a billion dollars in one year… It’s very character-building.Don’t equate making mistakes with being a mistake. There is no such thing as a successful person who has not failed or made mistakes, there are successful people who made mistakes and changed their lives or performance in response to them, and so got it right the next time. They viewed mistakes as warnings rather than signs of hopeless inadequacy. Never making a mistake means never living life to the full.”

5. Dent the universe. “We’re here to put a dent in the universe. Otherwise why else even be here? Did you know that you have big things to accomplish in life? … Don’t be trapped by dogma, which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”

Granted, it’s much easier to say stuff like this if you’re a billionaire celebrity not a cubicle slave. But you can see that if Jobs himself were applying for an MBA he would not be saying something nebulous like: ‘upon graduation I plan to go into management consulting and then transition to be a manager in the IT sector.’ He’d tell you exactly how he was going to dent the universe, why that was a worthwhile and necessary thing to do, and why it was his deepest inner purpose to do it.

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Tags: ambition, billionaire, CEO-in-waiting, creativity, excellence, goals, graduation, mba

Part of the holy grail of a good application to business school is to show why the particular nature of the b-school you are applying to fits with you and what you want out of your MBA. That is, each program has a slightly different ’signature’ in terms of curriculum, type of students, faculty interest, clubs and extramurals, internship-recruitment opportunities, alumni network and so on, and the task is to show that you understand what that signature is and why it fits with you.

You won’t get a lot of help from looking at the glossy brochure or the school’s glamor Website. That won’t make you enough of an ‘insider.’ The only way to know enough about a program is to get inside it for a while — by interacting with people who are there, or visiting the campus and talking to people who are there.

Social media networking forums have created new options for doing this. You can connect with or ‘follow’ current students or clubs via their blogs or tweets, or their identities Facebook, LinkedIn, etc. If there is a Stanford club entertaining Steve Jobs, it will be on someone’s blog. If Wharton students are on a trek, someone will have uploaded video to YouTube, and so on. Following this assiduously and interacting (politely) where appropriate will give you a window into the nature and culture of the program you are targeting in a way that just was impossible to imagine a few years ago. Beware, quality is mixed to say the least. You will get many perspectives from parties with vested interests that are not aligned with yours. Use them wisely. But overall this is the way to go.

Some admissions officers blog too, and currently Adcoms in general are rapidly revamping their own marketing (seeking to find and attract great applicants) to include social media. More and more authentic and useful insight in each school from the school itself is being offered in this way. See, for example, Chicago Booth Adcom director Rose Martinelli’s very personable blog, The Rose Report. You can follow, interact, and absorb the school’s culture in this way. (Again, be appropriate. Don’t, for example, use a blog comment facility to ask about your own personal application…)

But the downside of social media is this: If you can find and know them in this way, they can find you. Be careful about what you say online and what you have said. I’m not saying that Adcoms “google” an applicant or routinely look them up on identity sites to find out more about them or corroborate what they put down on the forms. They probably don’t. But they very well might.

Expect Adcom to treat you in some ways like a potential employee or client. It’s well known that these days prospective employers or prospective clients, or anyone who wants to look you up on the Web, can and will do so. And when they do they may find that beery and not-altogether-clean bachelor party photo on MySpace. Or they may find a Doostang profile that doesn’t adequately match what you’ve told them. And it’s quite hard, once something is out there on the Web, to take it back.

So be smart about it. Use social networking to get inside a program to research and develop your ‘fit’ argument. Be scrupulous about what is out there under your name, make it consistent with your application platform, and try to take down unprofessional material where you can.

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Tags: Adcom, Chicago-Booth GSB, Doostang, FaceBook, LinkedIn, MySpace, social media, Stanford, Steve Jobs, YouTube

The “goals” question remains the core of any MBA admissions application. Continuing on past posts I’ve put up here on how to manage it — beyond the usual blah of clearly enunciating your short-term and long-term goals and connecting that to why you need an MBA — here’s something worth considering on the HBS site: the Harvard Business School Portrait Project.

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http://www.hbs.edu/mba/profiles/PortraitProject/2009portrait/

Harvard Business School (not HBS Adcom) says: “Each year we ask our classmates [this year class of 2009] a straightforward, simple question taken from the last lines of a poem by Pulitzer Prize-winning author, Mary Oliver. It seems such an easy question on the surface, but sometimes the easy questions are the hardest to answer. Indeed, although we ask for only 200 words or less, most people grapple with the question a long time. We share with you intimate and candid responses from the Class of 2009 to this question,”What is it you plan to do with your one wild and precious life?” See what the students plan to do.

Now, consider the HBS goals essay: “What is your career vision and why is this choice meaningful to you?”

What is “career vision?” In their terms, what does “vision” mean? What does “meaningful” really mean? What do they expect of you? What will, as they say, ‘cut the mustard’ in this essay?

In fact, “What is your career vision and why is this choice meaningful to you?” is effectively asking the same thing, that is: “What is it you plan to do with your one wild and precious life?” You may say you want to be a hospitality logistics manager or an aviation entrepreneur … or anything. There’s no right or wrong answer. The point is why is it worth spending your one wild and precious life on? You have to justify it in those terms. That’s how you make it into a right answer.

This is true of the goals essay to any top school, not just Harvard.

For the Portrait Project HBS students get 200 words. For the HBS admissions essay you get 400 because you need to spend time nailing down how ‘what you plan to do with your one wild and precious life’ makes sense in terms of your past, the Harvard MBA specifically, and recruitment.

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Tags: career vision, goals, Harvard, HBS, HBS Portrait Project, MBA go, MBA goals essay

I wrote this GMAT article last year on the Business Week b-school forum. It’s probably still up there somewhere, along with a firestorm of comments — gratifyingly mostly ‘agrees.’ (Speaking of gratifying, readers are still popping up on Amazon.com to say nice things about ‘MBA Admissions Strategy‘. I don’t know who you are, but thank you!)

Anyway, it’s been a year, and nothing has changed. I get the should-I-retake GMAT question from clients and prospective clients with healthy scores, so here is the article reposted:

I had a MBA admissions client recently who I’ll call Tim, and when Tim and I got talking about his admissions profile he told me he’d scored 720 on the GMAT, and then retaken the test (and scored the same again). I nearly dropped the phone. “Why would anyone ever want to retake a 720 GMAT?” I gasped.

The truth is, I know why. Candidates think the higher they score, the better their chances of admission. It seems obvious but is it right?

Yes, of course the GMAT is crucial. It tells Adcom about an applicant’s intellectual and cognitive skills, and is particularly useful in allowing easy comparison across institutions and undergraduate majors, and to some extent across cultures. Furthermore, every 10-point gain adds to candidates’ admissions prospects, and a move of 30 or so fundamentally changes which b-schools they can legitimately hope to get into. All true.

But this is true only up to a certain level, about the 700-750 range. A higher score has diminishing returns and can even – believe it or not – harm one’s chances.

Why? As I told Tim, there are two reasons. First, although the MBA is a post-graduate university degree, it is primarily professional education. Its fundamental task is to prepare and place people in business management positions, not academic positions. Managers need to be smart but, as everyone knows, the cleverest people don’t necessarily make the best managers, nor best entrepreneurs, or bankers, or consultants. Jack Welch, Herb Kelleher, George Soros, Ted Turner, etc., are smart enough. But they are not Einsteins. MBA Adcoms are not looking for brainiacs.

This explains why an ultra-high GMAT can be harmful. Scoring in the super bracket (750+) means that you are, by definition, in the 99th percentile. People who score like that are often better pure scientists or philosophers, than managers. It’s a stereotype, and perhaps a poor one, but the absent-minded professor is commonly associated with being a poor people-person and a poor manager. If you get a very high score, Adcom will be absolutely sure to thoroughly check and almost disbelieve that you are also a leader and team player and can manage adversity and do all the practical things you need to get done in a business day.

Maybe you can and do. But an extra burden of proof falls on you in this regard if you are in the GMAT super-bracket.

The second, related, problem is it takes a mix of talents to get admitted to a competitive school. The operative term here is “mix”. Academic ability is just one of many items considered, along with career potential, leadership potential, team player profile, work experience, volunteer experience, profile diversity, and so on. Academic ability is definitely a requirement, but so are many other attributes. This reflects the multifaceted demands of a real business career.

People who obsess with improving an already 700+ GMAT are, almost certainly, taking time and effort away from improving the rest of their admissions profile.

This is how it works: a threshold is reached at around (depending on GPA results and other  variables) the 700 level, where Adcom can safely put a check mark next to your academic ability, and move on to see what else you offer. If you are too far below the school’s average GMAT, yes, nothing else you are, do, or say will count. But once you hit the threshold, it’s pointless to keep knocking in that nail. A higher GMAT won’t check any other box than “cognitively capable” and chances are it’s already checked at 700. A super-score is not going to help you if your recommendations are so-so, your essays are undeveloped, and you stumble in your interview. Adcom greatly prefers “balanced good” to “unbalanced excellent.”

This also explains why there is more malleability in the GMAT rating than most candidates realize. If the rest of your application is good, and your undergraduate record is in the right range, you can be up to 40 or 50 points below the school’s published GMAT average (providing not too lopsidedly in Math or Verbal.)

Obviously, the published average means that half of accepted applicant’s scores are below that mark.

Bottom line: It makes sense to be very concerned with the GMAT until it is within the guidelines of your target program. Then forget about it and spend time on other aspects of your application.

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Tags: GMAT, GPA, Leadership, MBA Admissions, post-graduate, volunteering, work experience

Last week Warren Buffett told 700 Columbia Business School students: “Right now, I would pay $100,000 for 10 percent of the future earnings of any of you.”

Seven hundred Columbia GSB students had crammed into the Roone Arledge Auditorium to hear the Sage of Omaha, accompanied by Bill Gates. Buffett (Columbia class of ‘51) helped, if you couldn’t do the math: “Many of you are a million-dollar asset right now.”

There’s nothing unique about Columbia in top-tier MBA company. Buffett would make the equivalent offer to graduates of other top-tier MBA programs.

And I’m sure Buffett’s offer is dead serious — if any top-tier MBA graduate were fool enough to sell at that price! Warren didn’t become the world’s greatest investor by overpaying for his stock, therefore of course he assesses the average future value of Columbia business students at far greater than $1m. (He champions “value investing” — analyzing a company’s real long-term value and buying securities priced well below that.)

Effectively the careful, savvy Buffett is saying he commercially “values” anyone picked by Columbia (or equivalent) Adcom as, at minimum, a million-dollar asset even though he has never met him or her. He trusts Adcoms to have picked the right people, top faculty to have adequately prepared them, and the careers office to be able to place them into high-return jobs, so that his investment would soon show returns.

What this tells you is that the brand value of a top-tier MBA holds up exceedingly well in the eyes of the smartest people, despite the recession, despite alleged MBA complicity in the Credit Crunch, and so on.

There was another lesson for those who would like to be one of the 700 (or equivalent) next year. As reported in Columbia University’s The Record, David Lin, 26, a second-year MBA student from Los Angeles said Buffett’s success “proves you don’t have to be a jerk or have a huge ego to get ahead in this world. He’s a role model for everyone, not just investors.”

As a normal ego, non-jerk, Buffett is an important role model for MBA applicants too.

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Tags: Bill Gates, billionaire, Buffett, Business School, Columbia GSB, mba

Psychologist Abraham Maslow created a 5-level theory of human motivation (Psychology Review, 1943) in which he proposed that peoples’ needs and satisfaction move ‘upwards’ through a common structure which he called a ‘hierarchy of needs.’ Once lower needs of sustenance and safety are met, we aspire to fulfill social, self-esteem, and self-actualization needs. The summary chart looks like this:

credit: Wikipedia

(The model made Maslow world famous. The structure of the pyramid itself has been tinkered with over time, for example by Manfred Max-Neef, who sees levels of: subsistence, protection, affection, understanding, participation, leisure, creation, identity, freedom.) But the core insight remains: once more basic levels of fulfillment are achieved, and as long as they remain achieved, humans moves up the hierarchy in search of fulfillment.

What does this have to do with MBA admissions essays, and how does this help those struggling with the ‘why an MBA?’ question in particular?

It helps because it provides a quick, reliable guide to the necessary reach of the essay. Too often applicants dwell in and around levels 2 and 3, talking of security and quality of employment, taking care of their family (including elderly or immigrant parents) and developing friendship and contact networks (incl. alumni networks), career progress, and so on.

This is all important. But there is more to say, and Maslow shows the way to developing it. Where is the rest of your motivation going to come from in your life: how will you achieve further self esteem, self-respect, and the respect of others? What will you create? What will put you, personally, to higher plain of self-actualization?

As I tell my clients: A good career and family security are great things to want. But what else is there? What comes after that? You don’t need to aspire to be Nelson Mandela or Mother Theresa, but you do need to reach into yourself and ask: ‘My levels 4 and 5 – what are they, for me? What would actualizing myself at these levels look like? And how will an MBA be part of what takes me there?

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Tags: 'Why an MBA?' essay, Mazlow's hierarchy, MBA goals essay, self-actualization, self-insight

As a follower of many blogs in the MBA admissions ’space’ I know, as you probably know, that they are of mixed quality. But the musings of AIGAC-accredited MBA admissions consultants is generally good, and I find we are of one mind on most important matters. So no surprise that today’s post is a hearty agreement with Linda who recently recommended the book Made to Stick (Random House, New York, 2007) by Chip and Dan Heath, on her Accepted blog.

I read the Made to Stick hot-off-the-press two years ago, and have integrated every aspect of it into MBA Studio’s client offerings ever since. It’s not the only resource I use of course (and my own MBA Admissions Strategy, which predates it, has many of the same principles.) But Made to Stick is unsurpassed in focusing on one single thing: getting a message across. Formulating it so that the reader reads it, understands it, remembers it.

So, as I have said consistently to MBA Studio clients and whomever else would listen: this is the single best “non-MBA” guidebook for MBA applicants. Be aware that it won’t help with the key aspects of determining who you are and what your key value points and application platform are — what you want to communicate in the first place (as revealed and coached through MBA Studio’s signature “Profiling” process.) Nor will it help with the specifics of how to manage and beat business-school-specific expectations in essays and interviews and reco’s. But as a book about how to communicate a message, it can’t be beaten, and is justifiably a worldwide bestseller.

The Heath brothers have distilled what makes a message “stick” into six principles, which they communicate in a (sticky) acronym, SUCCESs (sic). That is Simple, Unexpected, Concrete, Credible, Emotional, Stories. Chapter by chapter they show how to simplify a message to its essence; grab attention via its unexpected elements, use concrete rather than abstract intelligence; enhance credibility via various proof channels; and achieve emotional connections with the reader. Telling stories that matter, and telling them well, is the key to much of this.

Made to Stick has a blog by the way. Unfortunately two years and counting after the book was published, it’s only occasionally active.

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Tags: AIGAC, Business School, communication, MBA Admissions Consulting, message, messaging, profiling, stories