The MBA Admissions Studio

One of the biggest problems I have as an MBA admissions adviser – friend, coach, confidant, drill sergeant, etc., to applicants trying to crack top-tier schools – is explaining to clients that “good is nice, great is nicer,” but neither will get you into a top-tier MBA program. Only “good + special” will get you in.

Everyone knows that there are far fewer places than excellent candidates, but not everyone understands the implication of this, which is that the standard “good profile” application is more likely to fail than succeed. I do ding analyses: often there is something clear to point to, but often there is not. I’m left saying “there was no juice,” and I don’t mean this as a carry-all cop-out. What I mean is – putting it another way – the applicant has provided reasons for Adcom not to reject them, covering all bases, saying the right things, but has not given Adcom a compelling reason to say yes.

Easier said than done. What if there is no specialness (distinctiveness) there? “I haven’t done anything that special,” they will say. “I have not won Olympic medals; never hot-air ballooned over the Atlantic; not pulled anyone from a burning car …”

I won’t kid you – it’s great if you’ve done something memorable like this. But there are two types of specialness. Specialness of what you have achieved AND specialness of who you are. Not everyone has the first type in their bag, but everyone can have the second.

Here are examples of the second type:

1. Distinctiveness of insight, self-reflection, and self-understanding. Unfortunately (but fortunately for you, dear applicant) it appears these days that it takes a special person to be willing to reflect on their path, their roles, their identity, their motivations. But this is exactly what Adcom wants of you. That’s why they ask complex, motivational questions. The quality of genuine self-reflection is so unique among 20-something-year-olds (and so highly correlated with real leadership ability) that if you can do it right, you’ll be special just for this.

Note: doing it right means being open and honest, but also circumspect, professional, to-the-point, and focused on the essay question using practical examples and stories. It does not mean wallowing self-indulgently as if your essays were for the Agony Aunt magazine column or your personal diary.

2. Specialness of communication. Writing and (in the interview) speaking is the basis of your interaction with Adcom. Words are your tools. You do not need to be a fancy creative writing major to write a wonderful MBA admissions essay, but there are basic tools of storytelling and essay building that make a piece of text stand out. Be aware how much turgid, timid, repetitive prose your Adcom reader has to wade through. Getting your point across in a bright, clear, and organized way will make you stand out. (More about the how of this to come in future posts, and in my MBA Admissions Strategy book.)

3. Specialness of direction and goals. You can’t change your past. You should present it in the best light, but for better or worse, it’s set. Your future is ahead of you. It can be anything — you can make any claim, within reason. It is a “free hit ” in the sense that you are pretty much invited to distinguish yourself from the crowd through the extent of your ambition, and the relevance, interest, and worthiness of your career path.

Tags: ambition, b-school, career plan, communications, ding analysis, distinctiveness, essay structure, essay writing, interviews, MBA Adcom, profile development, self-insight, top-tier MBA

There are many aspects of success in a competitive MBA admissions process that don’t change whether we are in a boom or a bust, whether Wall Street is loved or hated, whether globalization is in vogue or not. For example, evidence of senior leadership responsibility successfully handled will never go out of style in a MBA essay.

But there are also more transient social or business attitudes “in the air” in any year which the applicant should be aware of and ready to address in MBA application essays or interviews, in order to maximize chances of success. These may change every few years. In previous times times, key applicant success attributes have been pointers to future business success, or new venture creation, or raising shareholder value.

This year, in the wake of the financial meltdown and global recession, much of which (rightly or wrongly) is blamed on MBAs, the accent is squarely on business ethics and long-term sustainability of decisions. These issues have been on the rise for a while, but their sudden prominence is demonstrated in the emergence and rapid spread of the “MBA Oath.”

The oath is the brainchild of a few HBS students, but has since been pledged by current and graduating MBAs from most major institutions and has garnered heavy media exposure, for example this story in Business Week and this audio clip in the Economist.

What does it mean for this year’s applicant? First let’s look at the oath

THE MBA OATH http://mbaoath.org

“As a manager, my purpose is to serve the greater good by bringing people and resources together to create value that no single individual can create alone. Therefore I will seek a course that enhances the value my enterprise can create for society over the long term. I recognize my decisions can have far-reaching consequences that affect the well-being of individuals inside and outside my enterprise, today and in the future. As I reconcile the interests of different constituencies, I will face choices that are not easy for me and others.

Therefore I promise:

• I will act with utmost integrity and pursue my work in an ethical manner.
• I will safeguard the interests of my shareholders, co-workers, customers and the society in which we operate.
• I will manage my enterprise in good faith, guarding against decisions and behavior that advance my own narrow ambitions but harm the enterprise and the societies it serves.
• I will understand and uphold, both in letter and in spirit, the laws and contracts governing my own conduct and that of my enterprise.
• I will take responsibility for my actions, and I will represent the performance and risks of my enterprise accurately and honestly.
• I will develop both myself and other managers under my supervision so that the profession continues to grow and contribute to the well-being of society.
• I will strive to create sustainable economic, social, and environmental prosperity worldwide.
• I will be accountable to my peers and they will be accountable to me for living by this oath.

This oath I make freely, and upon my honor.”

**

MBA applicants should take all this on board very carefully, and look for past experiences that resonate. Adcoms won’t be looking for these words and phrases exactly (to use them verbatim would be an amateurish mistake) but it’s certain that they closely agree with these statements in general, and will be looking harder than ever for people who appear to understand this side of business administration and who will stand up to ethical tests through their careers. Remember Adcoms have taken plenty of stick too for filling classes with greedy self-profiteers, and are under more pressure than ever to pick a better kind of person.

Some of the Oath is just the usual good-citizen catechism: serving the greater good, demonstrating integrity, pursuing work in an ethical manner, balancing interests of shareholders, co-workers, customers and the society (triple or quadruple bottom line), not advancing ones own narrow ambitions, upholding the law, reporting accurately, and being accountable.

At a minimum it is important for MBA applicants to endorse this framework, or not seem to run foul of it. But this is common stuff. Other attributes of business and management ethics are perhaps less well known or defined, and here an MBA applicant can really score using the principles revealed in the Oath. Note that the Oath also sets these ethical goals:

• bringing people and resources together to create value no single individual can create alone
• creating value for society (not just self or company)
  
• developing other managers under your supervision
• appreciating the far-reaching and long-term consequences of decisions, and acting accordingly
  
• pursuing sustainable economic, social, and environmental prosperity (not just fast or big prosperity)
  
• distributing benefits of prosperity worldwide
  

This is a good starter list of ethical attributes that many applicants will miss, but which provide subtlety and differentiation for applicants who understand them, and who can find evidence of them in their personal and professional history.

Tags: ambition, business administration, Business Week, Economist, Ethics & Community, HBS, MBA Adcom, MBA Essays, mba interview, MBA Oath, sustainability, triple-bottom-line

Stanford’s essays are notoriously “introspective” and give many applicants trouble. Stanford Adcom do really want to get to know the real you through your writing. This year the flavor is the same, but (and possibly to avoid waffle) some important tweaks have been made in the optional essays to shift the focus squarely towards communicating successful results.

Why results? Because successful outcomes are hard to achieve. Anyone can tell a good story, particularly about what great things they may do in the future. That’s important. But if you can twin it with proof of past success, then it sounds like you are likely to hit your targets in life.

Stanford GSB Application Essays

1. What matters most to you, and why? (750 words recommended)
   
2. What are your career aspirations? How will your education at Stanford help you achieve them? (450 words recommended)
   
3. Answer two of the four questions below. Tell us not only what you did but also how you did it. What was the outcome? How did people respond? Only describe experiences that have occurred during the last three years. (300 words recommended).
   Option A: Tell us about a time when you built or developed a team whose performance exceeded expectations.
   Option B: Tell us about a time when you made a lasting impact on your organization.
   Option C: Tell us about a time when you motivated others to support your vision or initiative.
   Option D: Tell us about a time when you went beyond what was defined, established, or expected

Here is where successful outcomes results-orientation has been upgraded. In Option A they have added “whose performance exceeded expectations.” Option B used to be “Tell us about a time when you felt most effective as a leader.” Now “the lasting impact” demands a results-oriented perspective. Option D remains from last year: this is a directly results-oriented question.

Stanford GSB Application Deadlines are:
Round 1: October 7, 2009
Round 2: January 6, 2010
Round 3: April 7, 2010

Tags: b-school, communications, essay writing, MBA Adcom, profile development, Stanford GSB, success record, top-10 MBA, writing style

Harvard has released their new essay questions, and deadlines for 2009-10, adding a cover letter essay (optional) which MIT Sloan’s has as a standard request for years. Still only four essays are required for HBS, and the first two compulsory questions remain the same:

1. What are your three most substantial accomplishments and why do you view them as such? (600)
2. What have you learned from a mistake? (400)

For essays essays 3 and 4, applicants now have five topics to choose from (up from four) two of which are new. One , a cover letter “introducing yourself to the Admissions Board,” is equivalent to the MIT Sloan signature essay.

This is no surprise. Cover letters are deeply difficult to get right because they require acute balance between brevity and detail. They test your ability to extract and communicate what is really important – demonstrating a key management skill.

The other new question: “Tell us about a time when you made a difficult decision,” is familiar ground in admissions, and something well covered in MBA Studio’s profiling process that focuses on your key life transitions (why?) and prepares you for questions like this in your essays and interview.

The full set of options for HBS essays 3 & 4 are:

Please respond to two of the following (400-word limit each):
1. What would you like the MBA Admissions Board to know about your undergraduate academic experience?
2. Discuss how you have engaged with a community or organization.
3. Tell us about a time when you made a difficult decision.
4. Write a cover letter to your application introducing yourself to the Admissions Board.
5. What is your career vision and why is this choice meaningful to you?

The deadlines are (all 5pm EST) R1: October 1, 2009; R2: January 19, 2010; R3: April 8, 2010

Tags: accomplishments, admissions red flags, application timeline, career plan, communications, Community Service, cover letter, difficult decision, essay writing, HBS, interviews, MBA Adcom, mistake, MIT Sloan, profile development, profiling, undergraduate experience

Business Week this week interviews Duke Adcom Director Liz Riley Hargrove. The principles shared are common to all good schools, but also give a current sense of what Fuqua is “looking for.” As BW summarize it: “applicants with a propensity for teamwork who are ‘leaders of consequence.’”

Admissions-relevant highlights are extracted here:

Can you describe the Duke culture?

“It can be defined as a collaborative leadership culture. The foundation of our program and the day-to-day learning experience has often been described as “Team Fuqua.” Most of what the students will do in their MBA program will be done in some sort of team dynamic. But we also expect in this environment that they will take risks and hone their leadership skills.

“Students are involved in many aspects of the administration and running of the school: serving on the admissions committee, preparing first-year students for the job-search process, serving on the curriculum committee. Really, if you choose to enroll at Fuqua, you’re accepting partnership status. And that’s a partnership that I think differentiates Duke from a lot of other business schools—the amount of responsibility and impact that students are able to have here.”

Who wouldn’t be a good fit for Duke?

“This could be a really tough environment for people who aren’t used to working in teams. If you have perfectionist, individualistic tendencies, this could be a very frustrating experience. We expect our students to work in teams with their classmates to solve problems, and we expect that they’ll negotiate through conflict and difficult conversations.”

What are some common mistakes people make in the interview?

“In many instances, the students who don’t do well in their interview haven’t done their research to understand why they want to attend Duke. And oftentimes, instead of answering the questions, they’ll drive the interview or frame every response with what they want the interviewer to know. Have a good understanding for the story that only you can tell.

“It’s critical that your interviewer walk away understanding three key concepts: why you want an MBA, why you want one from Duke, and what you hope your contribution will be.”

Full Text: Duke Admissions Tips – BusinessWeek.

Tags: Admissions, Business Week, contribution, Duke, mba, MBA Adcom, Teamwork

Entrepreneurship plays well in admissions. This is because business schools want to put their effort into and brand on the person who will build great new companies or institutions, rather than someone who will become a salaryman, no matter how big the salary.

Problem is, it’s easy to say “I want to start a company,” but if you haven’t done it, it is hard to sound like you know what’s involved. Anyone can be vague. Specificity grounds your essays and makes you sound more mature and more likely to succeed.

The solution: there are good entrepreneurship success stories around all the time. As an MBA applicant considering playing the “I’m an entrepreneur” card in you application, it’s worth imbibing some of these, particularly learning of the hardships and uncertainties of this career lifestyle as well as the freedom and rewards.

Here’s a short sample, an article on Reid Hoffman, founder of LinkedIn: ‘How I Did It.’

Tags: ambition, MBA Adcom, profile development

A week or so I blogged about Harvard case method and included the HBS promotional video featuring the case method. Here’s another one, this time from Darden (University of Virginia Business School).

The video “Highlights of a Darden Case Study Class” is here:

First, this shows how widespread the case method is in b-schools. In my experience, applicants think they must show their identification with the case method for Harvard, but tend to overlook it for all their other applications. For HBS it comes across as formula, unless you add a unique perspective. And there’s certainly no harm in mentioning it other places, particularly where a school has publicly featured it in their promotions.

The broader value in watching videos like this – and this blog will feature more of them over time – is they are absolutely valuable (and free!) insights into what goes on in a b-school classroom. This gives a good idea of the kind of applicant MBA Adcoms are looking for. Particularly not how much the emphasis is on discussion, communication, questioning, argument, thinking. Most of business school is not about absorbing facts or calculating answers.

Tags: case method, communications, Darden, Harvard, HBS, Leadership, MBA Adcom, top-10 MBA

FT.com / Business education – A word in your ear this week reports: “At the Anderson school at UCLA, applicants this year were asked to submit their essays in audio format. Although the scheme was voluntary, some 70 per cent of applicants for the class of 2011 chose to record their essays rather than submit them in a text format, says Mae Jennifer Shores, admissions director. …

“The audio clips have been useful on a number of fronts, says Ms Shores: they show how well the applicants can communicate, how well they have grasped the use of English and how they perform under pressure. Also they demonstrate how creative students can be: some added music – either commercially produced or self-generated.

“It also enabled some students to demonstrate a sense of humour. “It was a joy for us,” says Ms Shores…

“Ms Shores says the Anderson school may choose to make the audio clips compulsory next year, or alternatively it may consider using video clips instead.”

MBA Studio’s take on this:

(1) If given the option of audio or video – Take It! You don’t need to overly interpret “it was a joy for us,” to know what their preference is. Not doing it is almost a red flag.

(2) In the original article the FT reporter also suggests the audio essay is a way of nulliflying the effect of admissions consultants. That’s poor reporting. Consultants can just as easily help applicants with communication in any media.

Responsible admissions advisors advise and edit and coach, like any advisor in any field. MBA Studio, for one, would never cross the line and prepare a candidates submission for them whether written, audio, or video.

Tags: audio essays, coaching, communications, essay writing, ethics, MBA Adcom, red flags

Harvard Business School has a promotional video up at http://www.hbs.edu/mba/academics/

The video can also been seen here.

[youtube]eA5R41F7d9Q[/youtube]

It’s an ad for HBS of course, highlighting its main point of distinction: the case method, which, according to HBS creates “special moments that pull everything we have learned into focus. When theory, practice, experience and talent all come to one sharp point — a decision.” And so on.

For the MBA admissions applicant this is a worthwhile watch for a few reasons

1. It is good insight into how b-schools work and think. It is good background on the culture and attitudes at play, including overall assumptions and ethics, and therefore what would be expected of the next class too.

2. It is good insight into the dynamics of the business school classroom, and the requirements of individual and group-based learning. The applicant positioned well to work in this way, is well positioned to be admitted.

3. It is good insight into the case method of teaching. HBS is “ground zero” of the case method, but actually almost every school uses cases to a significant degree, so it is useful for understanding all schools.

By the way, the case method has been under a bit of scrutiny, and voices have been raised that Harvard did not adequately prepare its graduates to assess risk / business failure (the credit crunch and fallout). See example stories in Forbes and Bloomberg News. But, to me it doesn’t look like HBS did worse than anywhere else …

Note also how HBS focuses on its distinctive marker – the case method – in branding and advertising itself. Same principles apply to MBA applicants.

Tags: case method, ethics, Harvard, HBS, MBA Adcom, team player, top-10 MBA, working in groups

The last piece moving resources off the old MBA Studio site, and into the land of blogs and permalinks. It’s from a talk I gave on the World MBA Tour in 2003 – proving, if nothing else, how long I’ve been around doing MBA admissions consulting . Seriously, from year to year, the basic insights into what works in getting admitted to elite schools changes little, so this worth a little reprise (click here for pps show.)

Tags: application timeline, b-school, GPA, Leadership, MBA Adcom, profiling, volunteering, World MBA Tour, writing style