The MBA Admissions Studio

The sad news today is Steve Jobs is dead, and America and the world has lost one of the most capable and innovative leaders ever born.

Steve Jobs’ Commencement address to graduating Stanford students in 2005 is the kind of orienting motivational document that is worth reading from time to time no matter who you are and what you do. But, in the spirit of better MBA applications, which is what this blog is 100 percent about, it’s worth going there today specifically to draw some lessons.

Lesson 1: Structure

In his opening few words, Jobs tells his audience: “Today I want to tell you three stories from my life.” What is he doing? He’s saying, here is the structure of what’s to come. Three stories. He’s signposted it in just one sentence, with no artifice and no fuss, and via these few words everyone knows what is coming and where they are all the way through the program. That’s being kind to your listener (or reader.) Kindness is often rewarded.

Lesson 2: Stories

Jobs needs to communicate fairly high-level and potentially abstract notions to do with choice, motivation, learning, patience, luck, love – and so on — to students. He could (so many do…) say something like: “It’s really important to be motivated and stay focused, and keep your focus when things go against you because sometimes adversity has good consequences you can’t see at the time …” Yawn.

Instead, he tells stories – relating concrete situations and events about himself. You are pulled into his life, prickled by the detail, listening or reading on willingly to know what happened next and how it turned out.

The stories make the point he wants to make all by themselves. Just one example: He doesn’t say: “I had no money when I dropped out of college, but I didn’t need much at that age.” He says: “I slept on the floor in friends’ rooms, I returned coke bottles for the 5¢ deposits to buy food with, and I would walk the 7 miles across town every Sunday night to get one good meal a week at the Hare Krishna temple. I loved it.”

Relevant, colorful story detail will make your interesting to your Adcom reader or MBA admissions interviewer; being interesting will get you noticed; getting noticed will go a long way to getting you admitted to the b-school you are applying to.

Lesson 3: Why an MBA?

Job’s again: “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”

When you answer the ‘Why-an-MBA’ question that all applications ask, this is what is at stake: not how will b-school put you on the next rung of a ladder, but how it will put you on or further along your life path. You don’t need a career blueprint – lot’s will change. But you do need to show the Admissions Committee some sense of what your heart and intuition calls you courageously to become, and how the MBA from their school will help you get there.

* See also How to Dent the Universe (or how to apply for an MBA like Steve Jobs would)

Tags: b-school, career plan, MBA admissions committee, MBA applicant, MBA blogs, MBA Essays, Stanford, Steve Jobs, why-an-MBA

In the headline above I’m paraphrasing Winston Churchill, who is alleged to have said: “If you’re not a communist at 20, you’re a rogue; if you’re a communist at 50 you’re a fool.” In fact the quote in one form or another goes all the way back to Francois Guisot (1787-1874) who said during the French Revolution: “Not to be a republican at 20 is proof of want of heart; to be one at 30 is proof of want of head.” (Republican meant something altogether different from the GOP, of course.)

This quote, in its various iterations is saying: Society expects its young men and women to have ideals and seek to change the world. It expects the fire and passion of youthful optimism and its critique of the status quo, even if it is rash or naive. If the youth do not have that, what do they have? (Whatever they have, it’s worse than naivete.)

When you are in middle-age, then okay, it is expected that you accept certain compromises and adopt a measured cynicism.

Why is the quote important for MBA admissions? Simply, if you are applying for a full-time MBA program you are likely to be somewhere between 23-30; that is still in the age bracket where you should have fire in your belly to change and improve the world. If not, that means you just want to advance yourself and make boatloads of money, and while Adcom likes those driven to succeed, the whiff of narrow self-oriented goals is a golden highway to being dinged.

What does it mean to change and improve the world? See my previous post on this. It does not mean hugging trees in Roanoke or digging wells in Sudan or other “bleeding-heart” welfare-service missions, which, frankly, are a low credibility angle for MBA applicants.

It does mean using your new business and management skills for broader societal benefit, in addition to your own benefit.

Wider benefit that you create can come in developing a new product or service or business model that challenges and improves an industry. To take some famous examples: Herb Kelleher created a no-frills airline (Southwest) that brought air travel to the masses; Ted Turner (CNN) made global news sexy; Mark Zuckerberg (Facebook) developed a platform that brings social communities together in an unprecedented way; Niklas Zennström & Janus Friis (Skype) brought free voip calls to the world — and in the process decimated exploitative national telecoms parastatals.

These were not do-gooders. But they were industry “revolutionaries.” They didn’t look at their sector and say “I just want to be a senior manager and go up the corporate ladder.” Whether as startup entrepreneurs or sitting corporate executives, they were ready to challenge industry status quo’s to build something more ideal. That’s the kind of 20-something idealist you need to be for MBA admissions.
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Tags: admissions red flags, ambition, career plan, idealism, Leadership, MBA goals essay, values

The Economist recently ran an obituary of Swatch magnate Nicolas Hayek, and this offers me a concrete example to explain why management consulting is a weak long-term goal for MBA admissions.

(Yes, I’m always pushing clients to give clear examples or anecdotes to back up their MBA admissions claims. So this is me “practicing what I preach.”)

In 1982 Hayek was brought in as a management consultant by a group of banks to advise them on the sale of Switzerland’s last big watchmaking conglomerate which they had bailed out a few years earlier. But, rather than merely consult on sale-exit strategies, Hayek created and led a group of industrialists who bought the conglomerate from the bankers, and built it into the world’s largest watch company, with almost a quarter of the global market, with Swatch as the lead brand.

As the Economist says: “Mr Hayek’s strategy of making cheap watches more cheaply and expensive watches more desirable helped lift the rest of the Swiss watch industry, which is once again leading the world. Last year Swiss firms exported nearly 23m timepieces worth more than $12 billion, a figure that would undoubtedly have been far, far smaller had Mr Hayek stayed in management consulting.”

The point is: Hayek had two careers ahead of him in 1982. He could have stayed a management consultant, advising on deals, for a fairly prestigious, reasonably well-paid life. Or he could do what he did: turn the ailing consortium around through industry-innovative operations, cost restructuring, and marketing management, to totally renew the Swiss watch industry. He was a leader, innovator, decision-maker, and business-builder at the ultimate level.

If Hayek was to have presented his career options to Harvard or INSEAD or LBS, etc., which of the two routes do you think the b-school Adoms would have favored more?

Don’t get me wrong. It’s fine to say you want to spend some time in MC in the short term, taking advantage of the rapid exposure to different industries and skills. But at the end of the day, management consultants are advisors, not doers. They are always the bridesmaid, never the bride. If Hayes had stayed a management consultant his value to everyone (including his MBA alma mater) would have been a fraction of what it became, and his obituary would never have been splashed across the world’s financial media.

When the admissions committee of a top MBA program is looking at you, they want to think that you may possibly one day be somebody like Hayes (in your own industry and in your own way.) If your career goal is consulting itself, you are telling them there is no chance of that.

Tags: ambition, banking, career plan, Harvard, innovation, INSEAD, LBS, Leadership, management consulting

Wharton’s MBA essays for 2010-11 are great; and very significantly reformulated from previous years, demanding new comment and analysis here.

The required question:

What are your professional objectives? (300 words)

This is in some senses the classic Why-an-MBA? question. What’s new is that it is really short, particularly when compared with the longer questions that follow. The implication is that Wharton, following HBS and others, are putting less and less emphasis on what applicants claim they will do on graduation. They expect to heavily influence that. It is important that you have direction and motivation, but they reckon, and they’re right, that 300 words is more than enough to get that across. Notice that there’s very little space for Why (an MBA) Now? or Why Wharton? If there’s something important to say to that, you’ll have to be really succinct, or work it into one of the other essays.

The optional questions — respond to three of the following four:

1. Student and alumni engagement has at times led to the creation of innovative classes. For example, through extraordinary efforts, a small group of current students partnered with faculty to create a timely course entitled, “Disaster Response: Haiti and Beyond,” empowering students to leverage the talented Wharton community to improve the lives of the Haiti earthquake victims. Similarly, Wharton students and alumni helped to create the “Innovation and the Indian Healthcare Industry” which took students to India where they studied the full range of healthcare issues in India. If you were able to create a Wharton course on any topic, what would it be? (700 words)
   
2. Reflect on a time when you turned down an opportunity. What was the thought process behind your decision? Would you make the same decision today? (600 words)
3. Describe a failure that you have experienced. What role did you play, and what did you learn about yourself? How did this experience help to create your definition of failure? (600 words)
4. Discuss a time when you navigated a challenging experience in either a personal or professional relationship. (600 words)

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Question 1 does a number of things worth noting. First it’s mining for what you, specifically and uniquely, bring to the program. It does not automatically follow that you would create a class around your speciality, but this will be the case for many applicants, and so is a place to show your special attributes, connections, or interests. The question also therefore allows you to show your “fit with Wharton,” not only what you will contribute but what you would like to learn or experience. Further, as the language of the question suggests, it looks toward your innovativeness, which is a core value in MBA admissions. Your choice of class must show innovation with reference to the curriculum as it stands. This of course demands that you demonstrate knowledge of what is already on offer and where the gaps might be. Finally the question tests your realism and knowledge of how b-school electives and/or off-site experiential programs work. You might say “I’ll create a class that goes to visit Nelson Mandela to learn to balance business and policy objectives” but that would show total naivete as to how things really work and what’s really possible, and your application would be in the bin.

Question 2 is a deep, almost wickedly deep, dive into your personal stuff. They are probing the tissue of your motivation, your self-awareness, and self-understanding. The actual opportunity turned down is far less important than why you choose one thing over another, which should takes Adcom right to who you are as a person and what your core values are. Don’t disappoint them in this. Obviously when you turned down an opportunity, it was for a good reason, either a better opportunity or a family obligation or something like that. So what is at stake here too is your judgment and maturity. The question specifically looks to that in asking if you would make the same choice again, in other words, “how have you grown?”

Question 3 is the similar to last year, but the sub-question is new. It is a classic failure question. I’ve written a lot on how to manage failure questions (click on ‘failure essay’ tag,) and in my book. The sub-question that asks about your definition of failure, deepens the motivational, maturity, introspection angles to the standard MBA admissions failure essay. Everyone fails. Not everyone knows why, or demonstrates the self-knowledge or emotional resilience that is core to “bouncing back.”

Question 4 is a fairly typical “challenging situation” question. Of the set it is the one that most clearly asks about your relationship with others — and therefore your role in groups, teams, and so on, although it does focus you on a particular event and a specific 1-to-1 relationship. The ability to manage relationships is key to leadership, and therefore key to business success, and thus key to Wharton Adcom.

All in all, Wharton 2010-11 has put out a really state-of-the-art set of questions. Varied. Behavioral. Hard. But don’t be scared of hard questions. If they were easy you wouldn’t be able to separate yourself adequately from the crowd of pleasantry-and-platitude writers.

Tags: career plan, Failure essay, goals, Harvard, HBS, innovation, judgment, maturity, MBA Adcom, MBA alumni, mba curriculum, Teamwork, Wharton

One of the biggest problems I have as an MBA admissions adviser – friend, coach, confidant, drill sergeant, etc., to applicants trying to crack top-tier schools – is explaining to clients that “good is nice, great is nicer,” but neither will get you into a top-tier MBA program. Only “good + special” will get you in.

Everyone knows that there are far fewer places than excellent candidates, but not everyone understands the implication of this, which is that the standard “good profile” application is more likely to fail than succeed. I do ding analyses: often there is something clear to point to, but often there is not. I’m left saying “there was no juice,” and I don’t mean this as a carry-all cop-out. What I mean is – putting it another way – the applicant has provided reasons for Adcom not to reject them, covering all bases, saying the right things, but has not given Adcom a compelling reason to say yes.

Easier said than done. What if there is no specialness (distinctiveness) there? “I haven’t done anything that special,” they will say. “I have not won Olympic medals; never hot-air ballooned over the Atlantic; not pulled anyone from a burning car …”

I won’t kid you – it’s great if you’ve done something memorable like this. But there are two types of specialness. Specialness of what you have achieved AND specialness of who you are. Not everyone has the first type in their bag, but everyone can have the second.

Here are examples of the second type:

1. Distinctiveness of insight, self-reflection, and self-understanding. Unfortunately (but fortunately for you, dear applicant) it appears these days that it takes a special person to be willing to reflect on their path, their roles, their identity, their motivations. But this is exactly what Adcom wants of you. That’s why they ask complex, motivational questions. The quality of genuine self-reflection is so unique among 20-something-year-olds (and so highly correlated with real leadership ability) that if you can do it right, you’ll be special just for this.

Note: doing it right means being open and honest, but also circumspect, professional, to-the-point, and focused on the essay question using practical examples and stories. It does not mean wallowing self-indulgently as if your essays were for the Agony Aunt magazine column or your personal diary.

2. Specialness of communication. Writing and (in the interview) speaking is the basis of your interaction with Adcom. Words are your tools. You do not need to be a fancy creative writing major to write a wonderful MBA admissions essay, but there are basic tools of storytelling and essay building that make a piece of text stand out. Be aware how much turgid, timid, repetitive prose your Adcom reader has to wade through. Getting your point across in a bright, clear, and organized way will make you stand out. (More about the how of this to come in future posts, and in my MBA Admissions Strategy book.)

3. Specialness of direction and goals. You can’t change your past. You should present it in the best light, but for better or worse, it’s set. Your future is ahead of you. It can be anything — you can make any claim, within reason. It is a “free hit ” in the sense that you are pretty much invited to distinguish yourself from the crowd through the extent of your ambition, and the relevance, interest, and worthiness of your career path.

Tags: ambition, b-school, career plan, communications, ding analysis, distinctiveness, essay structure, essay writing, interviews, MBA Adcom, profile development, self-insight, top-tier MBA

Every year is similar in MBA Admissions, but slightly different given what is going on in the economy and the world. This year a key framing condition is the recession. Applicants who get into top schools will have a excellent spread of academic, professional, and extramural attributes. But the economic downturn will make itself felt, and one of the aspects of this was well picked up by Business Week this week in an article which says MBA Career Services departments are getting a stronger voice in who gets admitted.

Says BW: “With company recruiters becoming ever more selective, B-school admissions departments are taking a closer look at how easily candidates will be able to parlay their education into a job come graduation… While admissions officers have always favored these qualities, increasingly—as the job market tightens—they’re demanding them. Admitting employable students on the front end in some cases means shying away from some traditional admissions metrics such as test scores and grades and embracing professional qualifications such as interpersonal skills, proven job performance, and promotions.”

None of this is new. Future employability, quality career continuation, and likely starting salary have always been a consideration in MBA admissions. It’s just a shift to greater emphasis.

Recruiting well out of an MBA is one of the key function a business school offers. They do this for the candidate (it’s part of what you pay your tuition fees for) but it’s hardly altruism. This is because, among the matrices along which MBA schools are typically ranked is “percentage of students recruited on graduation,” and “average starting salary.” In other words the pressure is on Career Services to get these numbers up.

In good times they are willing to take a punt on students who have potential but not much or a record because it’s likely they will get a good offer (in boom times practically everyone at a top-20 school gets multiple offers). But in a bust Career Services knows it will be left with jobless graduates. Not only is it a headache to have them emailing you and endlessly bugging alumni, but it drives down rankings, to say nothing of word-of-mouth reputation.

So while b-school Admissions Services (Adcom) and Career Services are traditionally separate “empires,” in recessionary times Careers want to make sure they get the most recruitable candidates possible. So many schools’ Careers departments are demanding and getting a seat on Admissions Committees, where they can sit in on interviews and evaluate applications.

What does this mean for applicants this year?
Says BW: “The increased attention to job placement could spell trouble for candidates whose essays fail to outline clear career plans. Career switchers, with no work history in what they hope will be their new profession, might be similarly disadvantaged. The same goes for younger students as some schools up the criterion for average years of work experience.”

The way through this is, first, to play up your career progress and future employability (via all inputs: essays, résumé, interview, recommendations, etc.) The second is to have a really convincing, plausible, short-term career plan. Given your work history plus an MBA (from the particular school) can you make Adcom and Career Services believe you will be gainfully employed in a MBA-worthy position on graduation day? If you can do this, you’re one step closer to getting in.

Tags: Business Week, career plan, Career Services, GMAT, GPA, MBA Recruitment, post-MBA job, recession, recruiters, short-term goal, starting salary, success record

Harvard has released their new essay questions, and deadlines for 2009-10, adding a cover letter essay (optional) which MIT Sloan’s has as a standard request for years. Still only four essays are required for HBS, and the first two compulsory questions remain the same:

1. What are your three most substantial accomplishments and why do you view them as such? (600)
2. What have you learned from a mistake? (400)

For essays essays 3 and 4, applicants now have five topics to choose from (up from four) two of which are new. One , a cover letter “introducing yourself to the Admissions Board,” is equivalent to the MIT Sloan signature essay.

This is no surprise. Cover letters are deeply difficult to get right because they require acute balance between brevity and detail. They test your ability to extract and communicate what is really important - demonstrating a key management skill.

The other new question: “Tell us about a time when you made a difficult decision,” is familiar ground in admissions, and something well covered in MBA Studio’s profiling process that focuses on your key life transitions (why?) and prepares you for questions like this in your essays and interview.

The full set of options for HBS essays 3 & 4 are:

Please respond to two of the following (400-word limit each):
1. What would you like the MBA Admissions Board to know about your undergraduate academic experience?
2. Discuss how you have engaged with a community or organization.
3. Tell us about a time when you made a difficult decision.
4. Write a cover letter to your application introducing yourself to the Admissions Board.
5. What is your career vision and why is this choice meaningful to you?

The deadlines are (all 5pm EST) R1: October 1, 2009; R2: January 19, 2010; R3: April 8, 2010

Tags: accomplishments, admissions red flags, application timeline, career plan, communications, Community Service, cover letter, difficult decision, essay writing, HBS, interviews, MBA Adcom, mistake, MIT Sloan, profile development, profiling, undergraduate experience