The MBA Admissions Studio

The soul-searching at Harvard Business School over business ethics and the relationship between business and society has been widely documented. From Anderson to Enron to Lehman Bros., risktaking, dodgy, and sometimes outright criminal companies have been loaded with HBS alumni (as well as many from other schools as well, let’s not forget.) But somehow, of all business schools, perhaps because of its self-proclaimed “leadership and influence” focus, Harvard sees itself as needing to lead a new era in business-society relations.

With this as background, a recent Economist piece views the appointment on July 1st of new dean Nitin Nohria as part of a general HBS ethics-focused shake-up.

“Mr Nohria is the first HBS dean who was not born in North America. He is also the first who has come to the job having said that business faces a ‘crisis of legitimacy’ and that business education is at an ‘inflection point’…

“Mr Nohria’s first task is to try to restore faith in business in general and in business schools in particular. This means improving two things, he reckons: “competence” and “character”. He wants the faculty to focus more on the risks of clever financial techniques; they will have plenty of case studies to choose from. He also wants HBS to renew its commitment to shaping its students’ characters as well as their intellects. He has long argued that business people should regard themselves as members of a profession. He supports a movement by students to adopt a business equivalent of the Hippocratic oath… (For more on the MBA Oath see here.)

“Mr Nohria’s other great passion is for super-charging innovation at HBS. This will involve making the school even more globally connected than it already is: one of Mr Nohria’s first acts as dean was to embark on a whistle-stop tour of the world’s business hot-spots. More ambitiously, he wants to rethink the school’s hallowed teaching methods. Since the 1920s, HBS students have pored over case studies of business decisions. The new dean wants them to take part in live case studies—to take themselves to the Midwest or Mumbai and spend time working for real companies. This answers one of the most persistent criticisms of business education: that it is too abstract. Mr Nohria wants his students to get their boots dirty.”

So there is clearly a manifesto from the top of HBS to (1) address character issues and define competence more broadly, that is, to exclude absurd risk-taking; (2) to increase the school’s active global connections, including in emerging markets, in the spirit of innovation, and; (3) to extend the case-method to include “do-it-don’t-just-think-about-it” immersion.

Nobody is suggesting that the Dean makes admissions decisions directly. But HBS Adcom as a whole can hardly be immune to the strong winds of this new directive either. Therefore, applicants who (while staying true to themselves!) show evidence of good character, a measured risk-taking profile, global-innovative intent, and readiness to go beyond the ivory tower during their studies and afterwards, will be doing themselves a favor.

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Tags: ethics, Ethics & Community, goals, Harvard, innovation, Leadership, MBA Admissions, risk, top-10 MBA

The Economist recently ran an obituary of Swatch magnate Nicolas Hayek, and this offers me a concrete example to explain why management consulting is a weak long-term goal for MBA admissions.

(Yes, I’m always pushing clients to give clear examples or anecdotes to back up their MBA admissions claims. So this is me “practicing what I preach.”)

In 1982 Hayek was brought in as a management consultant by a group of banks to advise them on the sale of Switzerland’s last big watchmaking conglomerate which they had bailed out a few years earlier. But, rather than merely consult on sale-exit strategies, Hayek created and led a group of industrialists who bought the conglomerate from the bankers, and built it into the world’s largest watch company, with almost a quarter of the global market, with Swatch as the lead brand.

As the Economist says: “Mr Hayek’s strategy of making cheap watches more cheaply and expensive watches more desirable helped lift the rest of the Swiss watch industry, which is once again leading the world. Last year Swiss firms exported nearly 23m timepieces worth more than $12 billion, a figure that would undoubtedly have been far, far smaller had Mr Hayek stayed in management consulting.”

The point is: Hayek had two careers ahead of him in 1982. He could have stayed a management consultant, advising on deals, for a fairly prestigious, reasonably well-paid life. Or he could do what he did: turn the ailing consortium around through industry-innovative operations, cost restructuring, and marketing management, to totally renew the Swiss watch industry. He was a leader, innovator, decision-maker, and business-builder at the ultimate level.

If Hayek was to have presented his career options to Harvard or INSEAD or LBS, etc., which of the two routes do you think the b-school Adoms would have favored more?

Don’t get me wrong. It’s fine to say you want to spend some time in MC in the short term, taking advantage of the rapid exposure to different industries and skills. But at the end of the day, management consultants are advisors, not doers. They are always the bridesmaid, never the bride. If Hayes had stayed a management consultant his value to everyone (including his MBA alma mater) would have been a fraction of what it became, and his obituary would never have been splashed across the world’s financial media.

When the admissions committee of a top MBA program is looking at you, they want to think that you may possibly one day be somebody like Hayes (in your own industry and in your own way.) If your career goal is consulting itself, you are telling them there is no chance of that.

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Tags: ambition, banking, career plan, Harvard, innovation, INSEAD, LBS, Leadership, management consulting

Wharton’s MBA essays for 2010-11 are great; and very significantly reformulated from previous years, demanding new comment and analysis here.

The required question:

What are your professional objectives? (300 words)

This is in some senses the classic Why-an-MBA? question. What’s new is that it is really short, particularly when compared with the longer questions that follow. The implication is that Wharton, following HBS and others, are putting less and less emphasis on what applicants claim they will do on graduation. They expect to heavily influence that. It is important that you have direction and motivation, but they reckon, and they’re right, that 300 words is more than enough to get that across. Notice that there’s very little space for Why (an MBA) Now? or Why Wharton? If there’s something important to say to that, you’ll have to be really succinct, or work it into one of the other essays.

The optional questions — respond to three of the following four:

1. Student and alumni engagement has at times led to the creation of innovative classes. For example, through extraordinary efforts, a small group of current students partnered with faculty to create a timely course entitled, “Disaster Response: Haiti and Beyond,” empowering students to leverage the talented Wharton community to improve the lives of the Haiti earthquake victims. Similarly, Wharton students and alumni helped to create the “Innovation and the Indian Healthcare Industry” which took students to India where they studied the full range of healthcare issues in India. If you were able to create a Wharton course on any topic, what would it be? (700 words)
   
2. Reflect on a time when you turned down an opportunity. What was the thought process behind your decision? Would you make the same decision today? (600 words)
3. Describe a failure that you have experienced. What role did you play, and what did you learn about yourself? How did this experience help to create your definition of failure? (600 words)
4. Discuss a time when you navigated a challenging experience in either a personal or professional relationship. (600 words)

.

Question 1 does a number of things worth noting. First it’s mining for what you, specifically and uniquely, bring to the program. It does not automatically follow that you would create a class around your speciality, but this will be the case for many applicants, and so is a place to show your special attributes, connections, or interests. The question also therefore allows you to show your “fit with Wharton,” not only what you will contribute but what you would like to learn or experience. Further, as the language of the question suggests, it looks toward your innovativeness, which is a core value in MBA admissions. Your choice of class must show innovation with reference to the curriculum as it stands. This of course demands that you demonstrate knowledge of what is already on offer and where the gaps might be. Finally the question tests your realism and knowledge of how b-school electives and/or off-site experiential programs work. You might say “I’ll create a class that goes to visit Nelson Mandela to learn to balance business and policy objectives” but that would show total naivete as to how things really work and what’s really possible, and your application would be in the bin.

Question 2 is a deep, almost wickedly deep, dive into your personal stuff. They are probing the tissue of your motivation, your self-awareness, and self-understanding. The actual opportunity turned down is far less important than why you choose one thing over another, which should takes Adcom right to who you are as a person and what your core values are. Don’t disappoint them in this. Obviously when you turned down an opportunity, it was for a good reason, either a better opportunity or a family obligation or something like that. So what is at stake here too is your judgment and maturity. The question specifically looks to that in asking if you would make the same choice again, in other words, “how have you grown?”

Question 3 is the similar to last year, but the sub-question is new. It is a classic failure question. I’ve written a lot on how to manage failure questions (click on ‘failure essay’ tag,) and in my book. The sub-question that asks about your definition of failure, deepens the motivational, maturity, introspection angles to the standard MBA admissions failure essay. Everyone fails. Not everyone knows why, or demonstrates the self-knowledge or emotional resilience that is core to “bouncing back.”

Question 4 is a fairly typical “challenging situation” question. Of the set it is the one that most clearly asks about your relationship with others — and therefore your role in groups, teams, and so on, although it does focus you on a particular event and a specific 1-to-1 relationship. The ability to manage relationships is key to leadership, and therefore key to business success, and thus key to Wharton Adcom.

All in all, Wharton 2010-11 has put out a really state-of-the-art set of questions. Varied. Behavioral. Hard. But don’t be scared of hard questions. If they were easy you wouldn’t be able to separate yourself adequately from the crowd of pleasantry-and-platitude writers.

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Tags: Adcom, career plan, Failure essay, goals, Harvard, HBS, innovation, judgment, maturity, MBA alumni, mba curriculum, Teamwork, Wharton

There’s a heartwarming story for MBAs and MBAs-to-be in yesterday’s Financial Times by Herminia Ibarra, Urs Peyer and Morten T. Hansen, professors at INSEAD. (I must say, surely only among academics does it take three (3) people to write one short Op-Ed piece in the FT, but I digress.)

They say: “The global recession may be almost over but the debate rumbles on. How much were MBA-trained executives really to blame? As MBA professors, we heard arguments that we had been teaching the wrong models, neglecting ethics, forgetting common sense, sitting in ivory towers made of spreadsheets and generally nurturing greed. We listened to the charge that business schools were guilty of short-term thinking, especially when evaluating leadership. MBA graduates, so the argument went, were looking for quick riches.

“So, when we came up with the idea of a ranking of chief executives based on performance over an entire career, we also decided to check the myth of the value -destroying MBA against a large and meticulously compiled data set.

“When you rank the top chief executives in the world, based on return on shareholder investment and change in market capitalisation over their entire time in the job… four of our top 10 have the letters M, B and A after their names. Could it be possible that this much-criticised degree helps a business leader to add long-term value after all?

“Our analysis of 1,109 chief executives from 1995 to 2009 found that those with MBAs performed, on average, better than those without. The difference was not large but it was statistically significant. When we drilled down one more level, we discovered that those who had reached the position of chief executive before the age of 50 benefited particularly from a business school education. In fact, on average, having an MBA sends such individuals a full 100 places higher on our list.

“Of course, the term average is important. There are many high-performing chief executives without an MBA. But the overall tendency among the business leaders we analysed is for an MBA to correlate with a higher position in the ranking, especially for those who get the top job at a comparatively young age.

“Our data set does not explain why this should be the case but there are some obvious benefits to going to business school: an MBA gives you better all-round skills; it buys you credibility and it allows you to build a personal power alumni network.”

Full text here.

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Tags: alumni network, Financial Times, FT, global recession, INSEAD, mba, ranking

The criticism / weakness / failure essay is common in MBA Admissions essays because it is a test of an applicant’s maturity, self-knowledge, honesty, and ability to learn from mistakes. It is, in other words, the biggest indicator of real leadership ability and potential.

Sample questions are:

Tuck 3. Discuss the most difficult constructive criticism or feedback you have received. How did you address it? What have you learned from it?
Wharton 3. Describe a failure that you have experienced. What role did you play, and what did you learn about yourself?
HBS 2. What have you learned from a mistake?
Columbia 3. Please provide an example of a team failure of which you’ve been a part. If given a second chance, what would you do differently?

Applicants to business school very often struggle with these essays because they feel that admitting a weaknesses or sharing a time when they failed erodes their candidacy. In fact, it does just the opposite. Leaders know their weaknesses, and can admit them to themselves and others — in order to work on them, or work around them. It shows self-insight and points to seniority. No one is comfortable talking about their weak spots and failure. But nobody is perfect or has not failed. Not Bill Gates, not Richard Branson, not me, nor you, nor the admissions officer.

So it is not admitting a weakness is what will get you dinged, because it’s like waving red beacon that betrays inexperience and a junior mindset. If you “have no weaknesses” that just tells Adcom that you don’t know what they are yet or that you’re too immature to face them. It says you don’t know yourself, therefore you don’t yet know where you will mess up. You are a liability to yourself and your company

Take a tip from George Soros, self-made billionaire, philosopher, philanthropist, social reformer, and fund manager extraordinaire – famous for “breaking the Bank (of England)” by shorting the pound sterling in 1992 – who shares this candid account of his weaknesses …

“I’m a very bad judge of character. I’m a good judge of stocks, and I have a reasonably good perspective on history. But I am, really, quite awful in judging character, and so I’ve made many mistakes. It took me five years and a lot of painful experiences to find the right management team. I am please that finally I found it, but I cannot claim to be as successful in picking a team as I have been in actually managing money. I think that I’m very good as a senior partner, or boss, because I have a lot of sympathy for the difficulties that fund managers face. When they are in trouble I can give them a lot of support, and that, I think, has contributed toward creating a good atmosphere in the firm. But I’m not so good at choosing them.”

– ‘Soros on Soros: Staying Ahead of the Curve,’ Wiley & Sons, NY, 1995, p.18

See, the greatest business leaders all have weaknesses and all have made significant mistakes in their careers and their lives. The point is not to prove that you don’t fail, or won’t fail. It is to prove that you have the insight into yourself to be able to recognize and compensate for your weaknesses.

What Adcom wants to know is not how you avoided failure, but how you managed it, what you learned, what insights into yourself you gained, and how you grew from there. They want to see that you have the will and the insight to locate and understand the source of your mess up – the underlying weaknesses that caused it – and that you have the maturity to face and work on the issue.

To summarize: the weakness / failure essay is not testing to see if you have weaknesses. We all do. It is a test of your self-knowledge and maturity. The committee wants to see if you can candidly face, discuss, and work on your flaws, or if you will you try to hide them or blame circumstances or other people. This is a significant test of your readiness for senior leadership.

A note on tone
Soros is candid, straightforward, and objective in his self analysis. He shares measured self-insight with the reader. He doesn’t try to slip in softening or deflecting phrases, or hide behind humor; nor is he self-excusing or whining and looking to blame others – the mark of a too-junior applicant.

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Tags: b-school, Columbia, essay writing, Failure essay, HBS, maturity, Tuck, Weakness essay, Wharton, writing style

I’m only speaking from a point of expertise about Harvard. It’s where I went to school, so I’m speaking as an alum and also as an admissions director. The case method, which is our pedagogy, is truly distinctive. We’re educating leaders to be effective. Leaders operate in gray areas. It’s not about the specific analytical tools you have in some imaginary toolbox. It’s developing the judgment to know which tool to use when, to be comfortable in uncertainty, to be able to make decisions day in and day out with imperfect information, not enough information, never enough time, and to be able to take a stand and to be able to communicate it to others and to bring people along with you.

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Tags: case method, Harvard, Leadership, MBA Admissions Consulting

One of the biggest problems I have as an MBA admissions adviser – friend, coach, confidant, drill sergeant, etc., to applicants trying to crack top-tier schools – is explaining to clients that “good is nice, great is nicer,” but neither will get you into a top-tier MBA program. Only “good + special” will get you in.

Everyone knows that there are far fewer places than excellent candidates, but not everyone understands the implication of this, which is that the standard “good profile” application is more likely to fail than succeed. I do ding analyses: often there is something clear to point to, but often there is not. I’m left saying “there was no juice,” and I don’t mean this as a carry-all cop-out. What I mean is – putting it another way – the applicant has provided reasons for Adcom not to reject them, covering all bases, saying the right things, but has not given Adcom a compelling reason to say yes.

Easier said than done. What if there is no specialness (distinctiveness) there? “I haven’t done anything that special,” they will say. “I have not won Olympic medals; never hot-air ballooned over the Atlantic; not pulled anyone from a burning car …”

I won’t kid you – it’s great if you’ve done something memorable like this. But there are two types of specialness. Specialness of what you have achieved AND specialness of who you are. Not everyone has the first type in their bag, but everyone can have the second.

Here are examples of the second type:

1. Distinctiveness of insight, self-reflection, and self-understanding. Unfortunately (but fortunately for you, dear applicant) it appears these days that it takes a special person to be willing to reflect on their path, their roles, their identity, their motivations. But this is exactly what Adcom wants of you. That’s why they ask complex, motivational questions. The quality of genuine self-reflection is so unique among 20-something-year-olds (and so highly correlated with real leadership ability) that if you can do it right, you’ll be special just for this.

Note: doing it right means being open and honest, but also circumspect, professional, to-the-point, and focused on the essay question using practical examples and stories. It does not mean wallowing self-indulgently as if your essays were for the Agony Aunt magazine column or your personal diary.

2. Specialness of communication. Writing and (in the interview) speaking is the basis of your interaction with Adcom. Words are your tools. You do not need to be a fancy creative writing major to write a wonderful MBA admissions essay, but there are basic tools of storytelling and essay building that make a piece of text stand out. Be aware how much turgid, timid, repetitive prose your Adcom reader has to wade through. Getting your point across in a bright, clear, and organized way will make you stand out. (More about the how of this to come in future posts, and in my MBA Admissions Strategy book.)

3. Specialness of direction and goals. You can’t change your past. You should present it in the best light, but for better or worse, it’s set. Your future is ahead of you. It can be anything — you can make any claim, within reason. It is a “free hit ” in the sense that you are pretty much invited to distinguish yourself from the crowd through the extent of your ambition, and the relevance, interest, and worthiness of your career path.

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Tags: Adcom, ambition, b-school, career plan, communications, ding analysis, distinctiveness, essay structure, essay writing, interviews, profile development, self-insight, top-tier MBA

Many b-school ask for a resume as part of the applicant’s package. Fair enough. It is professional school and they want to see your professional record. But, in fact, MBA admissions resumes do make subtly different demands and it’s crucial to know what these are (see below).

However, of course much is also identical in a normal resume and an MBA admissions resume, so you should start by getting your resume as good as it can be as per conventional requirements. There are thousands of guides to this, many free on the Web. I won’t dwell on the principles at length here, but be certain to take note of at least these basic points.

A resume should:

• Be in reverse chronological order, education last
• Contain tight clauses rather than full sentences, and not use the first person singular
• Start items with verbs: “Managed at team of…”; “Assigned priority to …”; and so on
• Contain evidence, particularly quantitative amounts of budget managed or people supervised, etc.
• Not contain obvious age, gender, race or other similar bio-data. (More latitude allowed in Europe)
• Be easy on the eye (text at readable point size; layout not too dense)
• Be absolutely, completely error-free

Those are the basics. And this is first base for Adcom too. They want to see you can do this common business communications task effectively.

Once you have that, then it’s time to adapt it to the needs of MBA admissions particularly. Good resume builders will always advise you to show as much experience relevant to the job you are applying for as you can. This it true of an MBA admissions resume too, only doubly so, because doing an MBA heavily implies that you will be transitioning to or accelerating quickly along a management path. It applies a leap in career.

The mistake that most of my clients make on their first draft is to proudly present their past experiences and achievements, which are very often technical or specific to the field they are leaving. Success is always good, but MBA Adcoms don’t really care whether you cracked a complex software conundrum or isolated a biological compound or develped prefabricated housing units. What they care about is whether you will make a good manager or leader, that is, the management portion that was there (or is implied potential) in what you did.

So that is where you should focus: the management, leadership, organizational (teamwork) or innovation implications of your past experience. Don’t say: “Developed molecular compound BN6R in 3 months using ‘BitPro’ software analytics.” Say: “Was part of team that developed unique molecular compound; led presentation to the Board; liaised with company PR in media announcement.” And so on.

The other key part of making your resume an MBA admissions resume is to work carefully with the knowledge that, unlike a typical employer, Adcom has various overlapping sources of information about you – not least all your file data. So you want to augment that rather than simply repeating it, in order to get your file data, resume, and essays to elegantly dovetail rather than simply overlap.

Obviously, your resume must not leave out the basic resume attributes: dates, places, company names, and so on, even if this is already in your file data. But there are often ways to cut out repeating subsidiary information – names of products or service units and so on – that often just “block up” a resume. This should leave space to go longer on quantitative evidence of (management-oriented) experiences and successes. In fact, I counsel admissions clients to put as much quantitative data in the resume as they realistically can which, in turn, frees up the essays to be a little more personal and reflective.

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Tags: communications, essay writing, Leadership, management, mba resume, organization, Teamwork

Business Week this week interviews Duke Adcom Director Liz Riley Hargrove. The principles shared are common to all good schools, but also give a current sense of what Fuqua is “looking for.” As BW summarize it: “applicants with a propensity for teamwork who are ‘leaders of consequence.’”

Admissions-relevant highlights are extracted here:

Can you describe the Duke culture?

“It can be defined as a collaborative leadership culture. The foundation of our program and the day-to-day learning experience has often been described as “Team Fuqua.” Most of what the students will do in their MBA program will be done in some sort of team dynamic. But we also expect in this environment that they will take risks and hone their leadership skills.

“Students are involved in many aspects of the administration and running of the school: serving on the admissions committee, preparing first-year students for the job-search process, serving on the curriculum committee. Really, if you choose to enroll at Fuqua, you’re accepting partnership status. And that’s a partnership that I think differentiates Duke from a lot of other business schools—the amount of responsibility and impact that students are able to have here.”

Who wouldn’t be a good fit for Duke?

“This could be a really tough environment for people who aren’t used to working in teams. If you have perfectionist, individualistic tendencies, this could be a very frustrating experience. We expect our students to work in teams with their classmates to solve problems, and we expect that they’ll negotiate through conflict and difficult conversations.”

What are some common mistakes people make in the interview?

“In many instances, the students who don’t do well in their interview haven’t done their research to understand why they want to attend Duke. And oftentimes, instead of answering the questions, they’ll drive the interview or frame every response with what they want the interviewer to know. Have a good understanding for the story that only you can tell.

“It’s critical that your interviewer walk away understanding three key concepts: why you want an MBA, why you want one from Duke, and what you hope your contribution will be.”

Full Text: Duke Admissions Tips – BusinessWeek.

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Tags: Adcom, Admissions, Business Week, contribution, Duke, mba, Teamwork

Entrepreneurship plays well in admissions. This is because business schools want to put their effort into and brand on the person who will build great new companies or institutions, rather than someone who will become a salaryman, no matter how big the salary.

Problem is, it’s easy to say “I want to start a company,” but if you haven’t done it, it is hard to sound like you know what’s involved. Anyone can be vague. Specificity grounds your essays and makes you sound more mature and more likely to succeed.

The solution: there are good entrepreneurship success stories around all the time. As an MBA applicant considering playing the “I’m an entrepreneur” card in you application, it’s worth imbibing some of these, particularly learning of the hardships and uncertainties of this career lifestyle as well as the freedom and rewards.

Here’s a short sample, an article on Reid Hoffman, founder of LinkedIn: ‘How I Did It.’

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Tags: Adcom, ambition, profile development