Nobel Laureate Daniel Kahneman’s best-seller Thinking Fast and Slow (Farrar, 2011) documents how decision-makers arrive at decisions, either instantly without a lot of mental hard work — “fast thinking” or by “slow thinking” which means full analytical process.
Fast thinking is going on when you have a “first impression” of someone, and of course when an MBA Adcom member forms a first impression of you.
On a similar theme, Blink (Little, Brown & Co, 2005) by Malcolm Gladwell, makes a further claim — that instant judgments oftentimes produce better, more accurate, conclusions than those made by way of exhaustive analysis.
Whether “blinking” provides a better basis for decision-making than formal analysis or not, the point is fast thinking and slow thinking are both at play decision-making, whether the decision-maker is aware of it or not.
The implication for MBA admissions is that, while b-school Adcoms everywhere would assert that they rigorously analyze the strengths and weaknesses of each applicant, there is also considerable “fast thinking” involved in how they choose.
Note that Adcom essay readers and committee members are not seeking to make an “impressionistic” judgment. In fact the opposite is true. But they will be picking up impressions at every turn. After all, they have to make a big call, fairly quickly, about a complex situation (you and your future prospects) and they don’t actually have that much analytical material to go on.
Fast thinking is the way the MBA admissions committee will get its working impression of your personality, motivation, determination, charisma, team orientation, and overall prospects, all of which will precede and then run in parallel with their more formal analysis.
Before Adcom even gets to fully considering your grades and scores, performance metrics, and work history, they will have formed an impression from the first things they see. It’s hard to know what they will see first of course, but very often it will be the file data and/or resume.
An impression will form almost immediately and build through the course of considering your application, as they continue to absorb first impressions about each part of it–the essays, particularly their erudition and tone; the tone and warmth of recommendations and interview report, and so on. (The interview itself is of course another first-impression decision situation.)
Managing fast thinking:
The best way to deal with fast thinking is to realize it is there, and always will be, and provide ways for admissions officers to use this mode in judging you.
• Expecting snap judgments about your motivation, take care that everything you submit is carefully checked and complete.
• Expecting snap judgments about your pre-MBA work experience, take care to get the highlights high up in the essay.
• Expecting snap judgments about your professionalism, take care that any correspondence you enter into (by phone or email) is scrupulously professional, and so on.
Play to the first-impression mode first, and follow this with data and detail that corroborates the impression.